1 /5 Edgar Lopezlena: Extremely incompetent and unprofessional. Cannot talk to the person that was handling my ALLEGED tax dues (I pay my taxes timely and in full all the time). We dealt with this a year ago, and I thought the issue was resolved. 12 months later, they send me letters ON THE SAME ISSUE, asking the SAME QUESTIONS I answered 12 months ago. I sent them a 111 package with all my transcripts and tax payments. They either lost it or did not bother to read it when I sent it to them. Sheer incompetence and waste of time for all parties involved and taxpayers money. I urge the IRS to change contractors for collection procedures immediately. They do not deserve the one star I gave them, but I had to gave them one so that I could post my review.