Citizens - Johnstown (NY)

Debra Heim This office is super helpful especially Lyndsay. She is super knowledgeable and has the biggest heart. This is such a great resource for the elderly.

Alex. G. This business is great. !! They have been running my business accounts for years. I highly recommend if you have a business and need some assistance with your account than I suggest you contact them.

Corporate Office Great bank Paul & Dijon are an absolute perfect

JUDITH BEHREND Excellent communication from Mike. Follow up top of the line-thanks Mike

Karla C At first i was not sure it was a branch because it popped another bank but yes it is i went on a Saturday i dont remember the girls name but it was a young lady with glasses so friendly! And so fast the process i truly recommend this branch

Matt Anderson I had a client with lingering tax debt. My agent was respectful and very helpful with getting the balance due and informing me on how we pay the IRS directly on balances due like this. Did not wait on hold very long; I greatly appreciated the help they provided.

Kimberly Devine-Brink I opened my first account with this bank in 1994 when it was National Bank of Geneva and went through the change to Five Star. For at least a decade of that time, I lived out of state but kept my 5* account. In fact, I may still be using that same account for my monthly bills, but Im not sure. My children had their first savings accounts with this bank, and learned how to budget here. Over the years, I have ALWAYS known I could walk into this branch with an issue, talk to someone and walk out with a resolution or confidence that the individual I spoke to would do their best to help me. 5* is a good bank, but this branch is part of the community.