1 /5 Guillermo Sanchez: There is an air of indifference, i.e. avoidance to extend a helpful hand. The upper management of this CITIBANK location seems to hide behind bureaucratic policy rather than to lend helpful assistance. It’s the way they justify doing less work. when you really need help, they are indifferent. This may be so for other branches and other banks, but I take my business somewhere else and I am going to.
