Blueground Jewelry - Rochester (NY)

Madina Rahmonova I had an amazing experience working with William at Kay Jewelers! He was incredibly knowledgeable, patient, and genuinely cared about helping me find exactly what I was looking for. William took the time to explain all the details, answered all my questions, and made the entire process smooth and stress-free. His professionalism and friendly personality made me feel comfortable and confident in my purchase. I truly appreciate the exceptional customer service he provided and will definitely be coming back to work with him again. Highly recommend asking for William if you want top-notch service!

Deniz Warney I truly can’t say enough good things about this place or the people behind it. Tom as well as Debbie are absolute gems. Over the past year, I popped in more times than I can count, trying to figure out what kind of wedding band I wanted. Every time, they welcomed me with kindness and patience. When I was finally ready, the process couldn’t have been easier or more special. I felt genuinely cared for, not just as a customer, but as a person. My wedding band is everything I hoped it would be, and more. The quality, the service, the attention to detail, it’s all top-notch. This is the kind of place you keep coming back to, and the kind of people you want to support. I wouldn’t dream of going anywhere else. If you need something special, this is the place to go.

Angel Rivera Customer Service was excellent. Their prices were reasonable and they worked with me on a price. Im happy with my Cuban bracelet. Thank you, Pete and your partner. You both were kind to me.

Lourdes Hernandez I purchased a bracelet for my mom over the holidays! I was very pleased with the bracelet I purchased great service great prices .I definitely shop there again thank you so much.

M L jeff and linda are refreshingly genuine people. my husband and i stopped in for a jewelry repair and were not disappointed. absolutely delightful turn around time and the price was more than fair. we are thrilled to have found a new jeweler--one that is honest, knowledgeable, and genial. so happy with the repair, the shop, and the fun customer service!

Vision Vitruvian (Anima) A lovely, impeccably organized vintage jewellery store. A real treasure trove for fashion students, stylists, and lovers of 20s to 60s (and older) rhinestone, enamel and silver jewellery. Stock mens and womens jewellery, accessories, cufflinks, buttons- and more (see videos). The staff were lovely, and even recommended me a secondhand gem in the neighborhood (Screaming Mimis), because I was pressed for time, and much of the stores I had researched prior to my trip were overhyped, and not great at all. For all Europeans and Brits: this is an American store, so do not expect this to be a European or UK style antiques shop with ware from the 1700s. Think Hollywood costume jewellery, and newer vintage, mainly 19th century, with some older pieces. Prices are anywhere from 20 Dollars or less for some buttons up to multiple hundreds, depending on the age, quality and craftsmanship of the piece. This store looks small, but if you go through all the drawers in search of your dream piece, you might want to spend a good while here. P.s.: I have always been into Art Deco (kitschy or not), and they have plenty of it.

Kathleen Fortunato Buffalo Bannon is an amazing company, and makes quality, long lasting custom pieces of jewelry. I love scrolling through the website, and if I find something that I want, its purchased and shipped within a timely manor! I inquired about some custom earrings and she responded right away, and made them that week even though I know she was so busy with the holiday season. My favorites are my Buffalo Bills earrings made of sterling silver. I have more of a simplistic style when it comes to earrings, and they are PERFECT for everyday wear. Thank you, Tess, for creating such beautiful and unique pieces. Your work ethic, customer service, and creativity SHINES in your business, and the love for what you do shows.

Jewelry Fan This was my first visit to your new shop, and I brought in some Morgan Dollars and scrap gold. I was genuinely impressed by the high level of professionalism and outstanding customer service. I appreciated the time you took to evaluate everything and ensure I received fair and accurate value. You offered me more for my scrap and Morgan Dollars than two other local shops that I had previously visited. On top of that, I left with a beautiful ring that looks to be in "like new" condtion, for much less than I would have paid retail for anywhere else! Thank you again—I’ll definitely be returning soon!

Manoja Pakhrin Absolutely stunning pieces! The quality is exceptional, and the customer service is top-notch. Im obsessed with my new accessories! Highly recommend this shop to anyone looking for beautiful, unique jewelry.