DPG Enterprize - Catskill
James Hamory Daniel Goss is an honest dealer and extremely helpful. I bought a Subaru from him and he fixed everything on the vehicle before giving it to me (timing belt, head gasket, throw bearing, etc.). The day after I bought it, he asked me to bring the car in so he could take it for a drive to make sure everything was still running alright. That day, his technicians noticed that a sensor in one of my tires was dead and they replaced it for no fee even though the sale had already been completed the day before and could have charged me extra for it. He even got all my in-transit paperwork filled out and completed as I was taking the car out of state. He begged me to check the oil on my way cross country and to let him know that I made it safely.
Daniel made my first vehicle purchase very smooth and comfortable. He stated a price that seemed very fair when I first inquired about the vehicle and let me take it on multiple test drives. He answered all of my questions thoroughly and even gave me tips on finding a good Subaru when I was originally just passing through on my way to another dealer. He was friendly and patient despite all the questions I asked as someone who knows little about cars. He takes his business personally and ensures that every car that leaves his lot is functioning correctly. Ive had the car for 5 months now and havent had any non-routine maintenance issues.
Finally, I registered the car in a state with a lower sales tax rate and received a check in the mail from DPG refunding me the difference. Im sure theyre required to do this by law but it was another sign that DPG knows what theyre doing and is an honest business.
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Addendum: I see a review on here saying that Dan is rude and would like to add that thats just him being very straightforward and honest. He is very blunt and to the point, which I appreciated. He just says it like it is and if his personality rubs you the wrong way, just know that hes an honest businessman and isnt going to rip you off.