Thomas Jones Legal & Financial - St Clair Shores (MI)

Gerry Scott One of tellers, Kayla Phillips, at the main branch on Michigan Ave has completely changed the atmosphere there from what I would call stodgy to one of friendliness. This has made a significant difference in the interplay between customers and clients. She is always smiling and is very sharp. She keeps tabs on my account and will notify me with concerns or balance issue. She I believe has made a positive impact on the other tellers, Laurie and Terry. The branch manager Amy also is first class. I have been a member for many years and having gone through the recent loss of my wife Peggy Scott I cant express how refreshing it is to come to the Michigan Ave branch to be greeted by name when I walk in and view smiling happy faces. Kayla in 2 years has transformed your branch into a happy place with great professional service. Sincerly, Gerry Scott.

Samantha Mccuaig Everyone is so nice and helpful! Love Jaime, Pam, Trish, Marilyn and Isabella!! Very lovely ladies!

John Lockheed My experience with Dylan Kruathofer was extremely disappointing. From the beginning, communication was poor — I constantly had to follow up just to get basic updates, and when I did get a response, it often left me more confused than before. There was little guidance through the process, and I never felt like my concerns were taken seriously. Getting a home loan is already stressful, and instead of making things easier, working with Dylan only added more frustration. I was left feeling unsupported and misled, and I would not recommend him to anyone looking for a smooth and professional mortgage experience.

Luke_Max_ It Just Works

Michael Colburn Professional..experienced and great to work with

Jennifer Maker Top notch professional! He takes the time to get to know your situation, allow you to ask questions and help with your current AND long-term goals. I highly recommend David.

Julie Cooper The women who work here are phenomenal. I recently opened up a business checking account here and shortly after ran into a few road bumps along the way with the IRS and merchant services which led to much confusion and overwhelm on my part. Bonnie, Lisa, and Kathy were extremely helpful, kind, and patient with me- helping me understand the process and how to correct the issue. It’s rare to find people in the customer service industry who genuinely care about others in this way. I feel grateful that I came here for my banking services. 10/10 recommend them.

Mike Goodhart Very thorough. Personable. Tailors your investments to your needs and investing comfort level.