The Lending Dictionary - Detroit (MI)

Aimee Dunn Havent had many issues while banking here but lately things seem like theyre going downhill. Not specifically this branch, the company as a whole. Banking hours only til 4pm...seriously? Most banks are open until atleast 5pm. Thats why its called "banking" hours. But I guess were supposed to just do everything digitally. Very disappointed in this company. Been a client for almost 10 years, but will be taking my money elsewhere.

Baron Kenneth (Kenny B) I have steller credit and perfect payment history. I found a nice used car for my wife they bumped the rate 2% because apparently its over its worth. Even tho its the lowest miles at that price within 750 miles. Place is an absolute joke!!!! CU1 in Detroit got it handled for me tho. Been a member for awhile I will be canceling my account because of this

Kevin Vandenboss The only advisor I talked to that set up a personalized plan for me based on my goals instead of pushing what was best for him on me.

Anthony V. Tuppins II Ive been coming here for almost 7 years and they have never failed to have excellent tellers and wonderful problem solving skills, a great reflection of what a bank should be.

Tyra Moore MoneySmart is the best tax office Ive ever been to and virtually at that. Fast, reliable communication and service and I didnt even have to leave my bed to file. Definitely will continue to use their services every year!!

Don Vandamme I wanted to open a new account to take advantage of a current CD special. I went to the St. Clair Shores Branch on Little Mack. I made an appointment for a Saturday. The Branch was busy which is to be expected on a Saturday. My wife and I were helped by Lisa. She was very professional, and she apologized for our wait time. She took her time with us and explained many things the credit union has to offer. Overall a very good experience, I am happy I made the choice to open an account.