Stonebridge Financial Partners - Grand Rapids (MI)

Catherine Biondi When my credit card account was hacked, DFCU contacted me by phone and email. When I connected with them, the representative was very professional, explaining what had happened and what could be done about it. Long story short, my account was closed and I received a new card in the mail within three days. I’ve been a DFCU customer for over 30 years, and I’ve had nothing but positive experiences in all that time. These people are a 10 out of 10.

Elizabeth Olney Jonathan is knowledgeable and trustworthy. He guided us through options for investing and gave us time to discuss what we wanted to do. If anything needed to change he was happy to do so. All it took was a phone call or email which was promptly responded to. I do recommend Jonathan Laundra to my friends and family.

Nicholas Vasquez Ive been with Capital Payee Inc for a long time, and I cant say enough good things about them. The staff here truly care about the community—theyve consistently gone above and beyond to help a wide range of people across Lansing. Their professionalism, kindness, and dedication have made a real difference in many lives, including mine. Its rare to find an organization that combines excellent service with such a genuine commitment to the people they serve. I’m truly grateful for everything they do. Highly recommended!

Zaenger Doyle This "Playhouse" location is great. Jim helped my partner and me open a joint account, and helped us make sure we are getting the most out of our money based on our needs. They have great artwork and some games to distract anybody who has to wait while you do your banking. Ive been with CFCU for as long as I can remember, and they have always been great to me - good loans rates and leniency when I couldnt afford payments.

Karen Colley We have worked with Marc for 15 years. Marc is highly professional, expert in what he knows and explains everything very detailed. He has customized a financial portfolio to help plan for all phases of our life. It’s always a pleasure to work with Marc and highly recommend him for your financial services.

Nickle 5 Been banking here for over 20 years. There are things that I like and don’t like. Wait times in the drive thru are horrible. I love the people inside and helping me with all my loans. But I’ve had a lot of issues with debit cards being shut off due to being used while I’m traveling out of town. The mobile app is update is great and being able to use Apple Pay is great.

Shyla Coleman Michigan 1st was an awesome credit union when I was a member. Lately I had been considering reopening my accts there. Only issues I have are the locations are not really convenient and the way the ATMs are setup is beyond unsafe....That was my primary reason for closing my acct. I dont think that the person (s) who designed the drive up ATM thought about the safety aspect of having both machines on a wall where you have to wait for the person in front of you to finish their transaction even when youre done. That is a setup if you ask me. If someone pulls behind you, youre stuck.