Michigan Legacy Credit Union - Warren (MI)

5 /5 Terry Bailey: Ive been a member here for 20 + yrs since they were in the little tiny church off of Ryan rd. (St. Cletus Credit Union)The ladies here are fantastic at what they do! All around great banking facility would not go anywhere else!!

5 /5 Curt Dodson: I recently called the Warren office to take care of an issue we were having and would like commend the ladies I spoke with. Paisley, Diane and Kendra were all very helpful as well as Jennifer whom I spoke to this morning. Thank you so much for being so helpful, polite and professional.

5 /5 Alicia Wilkerson: I am so very happy with Amanda Brideau, one of Michigan Legacys Call Representative. She was amazing. I called her regarding some important documentation that I needed regarding my account. Within one hour, Amanda took care of my issue and sent me exactly what I needed. She was kind, patient, professional and courteous. I couldnt ask for better customer service. Amanda, thank you for helping me. I cant thank you more!! I do appreciate you!! Michigan Legacys staff at the Warren Branch and the Pontiac Branch are the best!!!

5 /5 jeff dikowski: Michigan legacy Credit Union is a really great Credit Union. Everyone there at the Warren Office ( that is the branch I use. ) are nice and pleasant. I just got off the Phone with Samantha (Sam) Who was very helpful and knowledgeable, and extremely pleasant, while taking to her, you could tell she had a smile while dealing with my issue. Thank you for your time and with employees like Sam I will be with Michigan Legacy Credit Union for ever.

1 /5 Kerrigan: I spoke to a rep to get a payoff for a truck for a mutual customer. Customer service rep refused to help me. When I inquired why, she said "because I said I cant sir, im going to disconnect now." I continued to talk and ask my final question to make SURE that I was able to get the correct info needed for the customer, the rep hung up on me. Ive been in the car business for 10 years, and I have NEVER been treated like that. I had all of the customers info, and there was a very very SIMPLE solution. "sir, how about we call the customer with you on the line to make sure its okay". But rather than try and problem solve, i was laughed at and hung up on. I want to be clear about one thing, I was never rude to the young lady I spoke to, I was never impatient. I SIMPLY ASKED TO TALK TO HER MANAGER, which she refused to let me do. Its very very disheartening to see that this is how some places do business.