Mass Mutual - Muskegon (MI)

Janna Flory Andy O was an absolute pleasure to work with. He partnered with me in finding out my goals for home buying and coached me through the entire process. Andy provided education on mortgage financing options and didnt pressure me to make any decisions I was not comfortable with. Andy and his time were quick to answer ANY questions I had throughout the home buying process and ensured all deadlines were met on time. We will definitely be working with Andy and his team again in the future when his services are needed. Thank you, Andy (and team) for such a wonderful home buying experience!

Nadeem Khan Michelle, our dedicated assistant branch leader, has provided exceptional service with utmost convenience and friendliness. She has taken great care of this place, ensuring that all your needs are met.

Lenore Hubbell Great advisors. Been with them for quite awhile. Thank you for all of your professional help. See you soon. Hi, Jason, I was in today to let you know I wont be at the Crystal event. Keep me informed of whats going on. Thanks Lenore Hubbell.

Collin Quinlan I had a fantastic experience thanks to Robert’s superb service! From the moment we connected, he was professional, attentive, and incredibly helpful. I would recommend him to anyone!

Melissa Allen I reached out to Ed when I was facing an IRS lien, mounting penalties, and no clear way forward. From the very beginning, Ed was responsive, knowledgeable, and genuinely committed to helping me get back on track. He took the time to understand my situation in detail and put together a clear plan of action. Ed successfully negotiated a manageable payment plan for me, helped get some of the penalties reduced through abatement, and guided me through the process of resolving the lien. His expertise and persistence made a stressful situation so much easier. If youre dealing with the IRS and feel overwhelmed, Ed is the person you want in your corner.

Mark Strek Tom and Jerry at Firma Financial always take great care of my needs. ALL of the employees at Firma are truly great and passionate about their work. Their attentiveness to their clients accounts is very refreshing compared to past advisors Ive dealt with. Firmas staff is extremely competent, professional and friendly. What I truly love about Firma is that it is abundantly obvious that everyone there follows the Golden Rule, which is unfortunately hard to come by these days. You definitely feel like your "part of the family" when you become a client.