Flagstar Bank - Sterling Heights (MI)

G Gao Howard is passionate, thorough and meticulous, it shows through his work and character. I had few financial advisors, it was day and night when I do the comparison, to me he went above and beyond in creating a plans, goals and options with detailed explanations, but to him it’s just part of his job. I felt really neglected with my previous advisor, like I was a plug a play into their system, nothing feels tailored or planned for my specific situation. Howard is completely the opposite, I feel safe and secure with him handling my investment, it was eye-opening.

Dave Jones Always informative and professional.

gail vandusen Tom Durocher has been our financial advisor and broker for about 4 years. After my father passed away, I had some money to invest, primarily, to use for my grandchildrens education down the road. I turned to Tom for this task. My charge to him was to treat this money as if it were his grandmothers. He has done just that. Besides doing extremely well with my investment, he has become a confidential adviser and friend to us on many things ex:buy or lease a car, how to help and support my sister who was in financial stress, pay off a car loan or keep making payments, do we need long term-care, and most of all, a calming voice during great stress while we settled 3 messy estates. During that particular time he called us often just because he was concerned. He still calls to check on us and catch up which we really appreciate. Tom is wise beyond his years, and we trust him unconditionally. We feel very fortunate to have had him answer our random call to Merrill Lynch that day! If you out there are looking for an amazing financial agent, Tom is your guy!!

Shane Davis As a salon owner, I sometimes need extra funds for equipment upgrades and product stocking. The loan process was smooth and fast, with clear communication at every step. The funds arrived on time, allowing me to purchase new styling chairs and expand services for my clients. A truly five-star experience.

Bonnie DuPrey My experience has always been positive. All my questions are answered and if I have questions at a later date I dont hesitate to call and Im always taken care of. Very pleasant people to work with and are there if you need them. Theyre the best!!

Cheryl Pastor I was in dire need of auto repair and spoke with Deanna Esparza. Right away, she was able to put my mind at ease about my credit and my chances of receiving the loan. I cant express enough my gratitude to Deanna! I got the loan and was able to get my brakes fixed right away! Deanna Esparza is truly a gem and I am forever grateful for her kindness, professionalism and diligence in performing her duties!