5 /5 Cj S: The smallest kindness makes the biggest impact. Monica Beard made a caring, helpful, impactful difference with my family today under a tight timeline to help us out. We are grateful to this "saucey" professional & her ladies for truly caring about customers, their situation, and for getting it done. Thank you!!! Bank local, you are more than a number.
1 /5 Tyler Knight: Received the notice that my CD was due for renewal after the 10 day grace period had already ended, refused to wave the fee for withdrawing the money that I needed.
1 /5 S M: Used my ATM card, received a receipt for $60. Received no cash. Bank manager Anne Filling stated, "we dont balance our machine until to.orrow.". Im not from this area!Super Bad experience . Thumbs WAY down
5 /5 Christopher Dzialo: My account opening was very simple and quick. Bank branch manager answered important questions in appropriate product selection; deposit taking was quick, and a copy of my banking application received.
It was local to my parents residence which makes it easy to visit this branch. I never banked with First State despite close location a few blocks down to my former residence In Macomb in 2008.
Look forward banking with First State. I have a banking goal to understand account balances; the idea and value of budget, and work towards my first unsecured credit product.
Im not sure how First State differs from a credit union but Im happy I became a hometown customer!
5 /5 Jason Burkhardt: Great staff with super service. Love banking here. Always a pleasure. Thank you for all your service.
Scott Rider Calah was great, there was some confusion on my end that made things feel uncomfortable, but she cleared them up and made me feel great about proceeding.
Danyelle P Best bank ever. Very helpful staff who goes out of their way to be sure you are doing whats best for your money and excellent drive thru service.
Thaddeus C My wife and I have had nothing but great experiences from Autumn Financial. They helped us make clear, sensible goals, their customer service is always amazing, and they even pointed out an error that our accountant had made filing our taxes. Great company that has their clients best interests at heart.
Renee Benedict Personal service. Sound advice. Friendly. Bery helpful, Great bank rates. They focus on you as a person, not a dollar sign. Perfect neighborhood credit union. Great hours and atm does work!!
RAH TV The VP Branch Manager Summer was beyond helpful. She listened to my situation(family problems) with a professional approach and went above and beyond to help me through a very difficult/challenging situation. I left this bank educated and felt a strong sense of satisfaction that my mother banked with them.
Alan Olweean The preparer has been nothing but professional all the time I have been using her. Friendly and very knowledgeable. Confidence is what I am most impressed about Pam.
Ih340 Y This is by far the friendliest, most honest, and respectful firm I’ve ever worked with! The staff are incredibly kind and helpful,
they always go the extra mile to make sure your needs are fully met. I highly recommend them!