R Whi Alexus went above and beyond for any issue I had. She is nice and very warm and welcoming. That means a lot because I am one of many customers and she always make me feel like Im her only customer.
Karen Magee Ive always had a good experience with this bank! Everyone is friendly and helpful! I just got off the phone, I had a question about my account and the banker B (name withheld for security reasons) was so very kind and helpful regarding solving my issue and answering my questions.
Hart Gabrielle An educational company that teaches money smarts to kids and people of all ages. Finance has never been taught in schools like it should be, but with the majority of our transactions taking place electronically in todays world it is easy to forget the value of what we work hard for. Ms. Tasha has visited my classroom to teach my high schoolers about the importance of financial literacy. In addition she personally signed copies of her book Aminas Bracelets for some of my students and their siblings. I bought 10 copies - made great gifts for my nieces. I keep a copy on the bookshelf at home for when I have kids over!
Jeff Miller Nice location, easy to access the parking lot from Plymouth rd and parking was easy. Great customer service and the process was quick as well. Reasonable rate for service, will use again if the need arises
Larry Paulson Have been through a few financial advisors over the years and a decade and a half ago we found David. Always responsive to our needs and will explain "why" whenever you may ask. Makes personal visits if required and sometimes just to check in. We appreciate all David does and we recommend his excellent services with confidence.
Shanna Bryant This bank has TERRIBLE customer service. I’ve contacted this bank over 20 times within 2 months in an attempt to get a Lien released. Only to get transferred in literal circles. Unfortunately my loan was transferred to this bank. I wouldn’t recommend anyone to do any type of business with this bank. They’re definitely not in compliance. The reps and mangers are not properly trained. They took my money and never release my lien to obtain the title to my vehicle.