5 /5 Abu Sufyan: This morning, I had an appointment with Hawraa to update my account details. From the moment I arrived, she greeted me warmly with a smile, creating a welcoming and comfortable environment.
She efficiently updated my account information and, upon my request, provided a comprehensive comparison of other account types and their benefits relative to my current account. Her explanations were clear, detailed, and tailored to my needs, ensuring I had all the necessary information to make informed decisions.
The entire meeting was smooth, professional, and exceeded my expectations. I left fully satisfied with the level of service provided. Hawraa demonstrated exceptional customer service and product knowledge—qualities that make her the best bank officer I’ve interacted with.
I highly recommend her services and will not hesitate to reach out to her again for any future banking needs.