Accession Financial Group - Muskegon (MI)

Abby Hahn I’m having a hard time paying off my current balance right now, but I spoke to someone on the phone (I think it was Blake) and they told me not to stress about it too much as long as I get caught up before the semester is over. I really wish they would make that more clear on their website. Some of the criteria they list sound like fear tactics to scare people of the possibility of getting kicked out. I’ve usually been pretty on top of paying my balance on time since signing up for a payment plan and hope I can scrape together the funds for the one I missed soon.

Cindy Lalor I spoke to an escalation team concerning my accumulated interest and they were so rude. I purchase some furniture through bobs furniture and they never told me that I was on a promotion period. I started paying more than I should to avoid the interest and they started using my payment to put towards another purchase before the 1st payment was completed. Then told me a bold lie and said I owe 520 dollars towards the first payment however it was only 300 dollars I owed. I ask to pay that amount to remove the 366 dollars interest they agreed and told me to pay it by nov 17th however they send me out the letter on the 26th of nov and the date they gave me to pay it off already passed. They told me they couldn’t help me and basically called me a liar. They keep adding interest even though I’m paying the amount due each month I need corporate to intervene, I need someone above the escalation team they are rude !

Lisa Cooper Mike and the team at MCA are fantastic to work with. We have appreciated the personalized, proactive service and long-term perspective that they provide. The visibility of seeing everything in one spot, playing out various scenarios and understanding the uniqueness of our situation has been truly invaluable. Highly recommend their comprehensive wealth management services!

Melissa Cooper I had a wonderful experience opening up a new account in Muskegon. Demia was so cheerful! She was just amazing and answered all of my questions. I’ve been with the same Credit Union in Florida for 34 years so this was a big step for me. She made me feel it ease and very comfortable and I’m very excited and pleased to have a local account. Muskegon Federal credit Union seems like it’s going to be a perfect fit for me and my family… Again, I cannot say enough about how patient and kind and informative “Demia” was and she is an asset to MFCU!

Rob Oikarinen Amazing experience!

Park Digwig The best financial advisor we’ve had yet. Really pays attention to your goals and assists you with making decisions. We’ve only made money since switching over to Dan.

Jose Gonzalez III Love all the people that are there. They are all terrific. Hope more people can enjoy the experience that I have had and hopefully more people will become a member. Love you all. Take care. Be safe.