Wells Fargo Advisors - Baton Rouge (LA)

Charlene Pickron Definitely wont be using anyone else! Great place!

Kailey Fortner Charlene was excellent in helping me procure a new loan today. She informed me at the end of our visit that she had only been here about a month. The way she worked and explained and executed her skills flawlessly I would have never known she was new if she didn’t tell me. I hope to see her here in the future as she made my visit today wonderful!

Tana Cramp John and his team are marvelous. They helped me get all of my little bits of savings here and there consolidated. Now I understand exactly what is going on with my retirement money. I had most of it in one of those chain investors that my employer brought in, and it wasnt making much money. John changed that! Im not rich, just a middle-class gal, but John and his team treat me like a princess. Hes intelligent, patient, and concerned with my life. He knows the markets, watches them diligently, and explains what he is doing and why. For the first time in my life I feel like I have a financial planner who is doing whats best for ME instead of using me to make money for their national chain company.

avcderek123_ttv wasnt giving loans out when people really needed help..

Jeff Carter Kitchens Law Firm gave me excellent service. Katie Price emailed me documents to get my case stared before the end of my first call to them. My communications with her were handled promptly, the same day. She was professional, efficient, courteous and friendly. I rate them as one of the top law firms, and recommend them highly.

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.