UpRight Financial LLC - Alexandria (LA)

Adrienne C Always friendly, always fast! Anytime we need quick help, Jeff and the team are more than happy to oblige!

Neil These so called community services are a complete joke. They set up a day in which low income people can call to get an appointment for assistance. I’ve watched my mother try to contact these people at the time they listed(8am) to get this assistance with her bills but after calling over a hundred times, no answer or busy. When you do finally get through, they say we’re out of funds… she has been doing this for months to no avail. I’m completely and utterly fed up with this system. There are people trying to get assistance like my mother who’s over 70 and on a very low fixed income that’s quite a bit below the set threshold. Time to set in motion the much needed changes because I have found out that they are setting aside assistance for people they know, friends and so forth. This has to end and the proper audits set in motion.

king mascotjr 1. Staff answers the phone quickly. 2. The staff are nice and friendly. 3. Capital One Customer Service solves my issues correctly. 4. Capital One App is a good app to use. 5. First time using it and its proccessing good. Its my first time using it, and its progressing well.

Trudy Goode Tyler Baugh is very kind, respectful, very informative. He knows how to get you the best low payments possible. The staff in the Jena branch is always friendly. Thank you for all yall do to help others

Kayla Nash My preappointment confirmation call, she didnt know the address to give me, as Id never been before and didnt know the location. One thing after another, trying to find the place, I ended up a few minutes late to my appointment time, along with my daughter for hers. This was no problem for them at all. We still got called to the back and to the practitioner quickly. Ms.Nicole was very informative, open with us, quick to add my son in as a new patient for our next visit without a referral. She listened to our concerns, our issues, gave us referrals for counseling, and a backup option in case we didnt like the first. She was polite with incredible warmth. Between the 3 of us in her office, we laid a lot on her in a matter of minutes and she managed it all smoothly and quickly, keeping up with everything we said and didnt verbally relay. She managed to make us all feel seen and heard at the same time. I feel that we may actually have a much better experience from now on with our mental health team.

Arlissa Taylor My girls always help me at Advance and always goes beyond...

Beth Myers Great experience and very friendly staff!

Harrison Jeremiah (Jerry) Been doing business with them over ten years plus