Thomas & Farr Agency Inc - Monroe (LA)

Kacie Leigh Hale-Hatcher They are wonderful knowledgeable people. I love doing business with them

Ian Otillio Very reasonable and considerate. Will go out his way to make sure your taken care of. Would highly recommend!

Regina Evans Laura Horton’s State Farm office is excellent. They truly do go the extra mile and treat their customers like neighbors (not policy numbers). They worked to get me the right coverage and were just as helpful when I had a claim. They answer the phone quickly and are knowledgeable and responsive. They reach out to insure my insurance coverage stays current with my needs. The personal service they provide is rare in our computerized society.

Brock Harris Most people dont use title agencies often, so when you need one, you may be at a loss for where to turn. I ultimately went with Bulldog Title Agency when I bought my home in early 2023. The experience was seamless, easy, and fast. The reason Im writing this review today is because after Id been in my home for a year, I found that my escrow account had a shortage -- someone at the VA (I have a veterans home loan) failed to process my homestead exemption, so I paid the full amount of property tax for 2023 resulting in an escrow shortage and a higher monthly note to pay down the shortage. I was caught off guard and had no idea where to turn, so I started with Kathy at Bulldog Title. She was helpful in the past and I figured she might be able to point me in a good direction. Not only did she alleviate my concerns, she went to the courthouse/tax assessors office personally to sort stuff out. You just dont get find that level of help many places these days. It took a few weeks and some footwork on my part to ultimately get the issue resolved, but Kathy as well as the other staff at Bulldog Title really rose to the occasion and helped make my home buying dream and my property tax headache a really simple experience. I can not recommend them enough!

Tanya Bryant I just changed insurance carriers to Louisiana Underwriters upon recommendation from a friend. They have been patient, answered all my questions (and there were a lot), and diligently followed up on all matters. I greatly appreciate their customer service, care, and expertise.

Suzanne Coutee Saw Stephen’s commercial during local morning news. Was in town to care for my parent who was ill and is a retiree on medicare. Thought it was good to review my parents healthcare coverage during open enrollment. So glad I did. Made an appointment with Stephen and he was patient and thorough when explaining the different options that would best suit my mom. We also discovered My mom was paying for coverage that she could get for free by changing to a different provider. Thank you Stephen so much for your help. I encourage all children of parents that are on Medicare to make an appointment with Stephen to review their current plan and possibly save thousands of dollars in healthcare costs.

Hannah Fawcett This is the BEST State Farm location I’ve had contact with. Everyone is super knowledgeable, friendly and prompt. I know exactly who to refer my friends to….whether it’s Louisiana or Texas. It’s always 100% Naomi with Terry Bertrand’s State Farm!

K Prejean Freeway Insurance customer service representative Clemencia Cervantes was the best she lowered my insurance by $200 so very grateful. Thank you.

sasukewilliams Aletha Marler was very professional, friendly, and helpful. She explained my options and payments in a quick and effective manner that is hard to come by anywhere else in town, and she did this all while multitasking to assist others as well. Ill be staying with Harlan Insurance!

Richard Grabert Great service