Terry Bertrand - State Farm Insurance Agent - Jennings (LA)

Darlene Adams Ive had a great experience working with this agent. Everyone was very friendly and welcoming. Every time I have called with a question, it has been answered quickly.

Marc Weinreber Excellent customer service is an UNDERSTATEMENT. Brittany Carter goes above and beyond all expectations every time I need anything. I have been with this agency since the beginning when the doors first opened and Brittany with her amazing service and knowledge is the reason I have stayed. Even when she is “not at work” she always manages to take care of my insurance needs. If you want concierge level service while getting the best coverage this is the only place to go.

Kenny Junn While looking for a State Farm insurance agent, We came across the Michael Smith Insurance Agency and decided to make an appointment. We called the agency and the call was quickly answered by a nice lady who introduced herself as Claudia and she quickly set up a date and time for us to speak with Mike Smith. On our appointment date, We arrived at the office and the person who set up our appointment, Claudia, met us with a smile and proceeded to introduce us to Michael Smith. Mr Smith spent an entire hour with us answering questions on coverages and offering suggestions for both our automobile and home policies. We left the agency knowing that this would be the right insurance agency for our family. The pleasantness and professionalism of Mr Smith and his entire team is admirable. We highly recommend the Michael Smith Insurance Agency for insurance needs both new policies or a review of existing policies.

Dean Maniatis I’ve been with them for over 20 years. Great to work with, easy to contact, and helped me customize policies for my needs. When I had claims they were extremely helpful and supportive. Highly recommend this Allstate agency.

Erika Barrington Wonderful customer service. Micah and entire team are always very friendly and very easy to do business with. Micah always makes himself available to clients at all hours, for all questions or concerns, big or small. No question is too little or too involved for him to address directly in a timely manner. He is always upfront and honest about any changes that may affect a policy, and he offers alternative solutions on a case by case basis.

Jay Strickler I have used Russell for about 15 years to insure my commercial real estate properties. He is always prompt and thorough, possesses extensive insurance industry knowledge, and finds insurance products that minimize my costs.

Francis Cabrera I have been a customer for this agency for several years. There service is excellent. I am not talking only about claims either. I just refinanced my home and although we provided proof of insurance, but the mortgage holder did not get it. The mortgage co. was going to purchase insurance for me and bill me for it. One email to Vina and presto problem resolved. Thanks for the great service.

Carl Frisby Jr. I had a promblem that I wasnt sure about and Ms. Adele at the Florida Blvd location helped me and gave me so much information that I truly appreciate her effort. She confirmed with me that she will call to let me know the results of my situation and the very next morning she called and assure me the information that I needed. Please Go Auto, give this woman an award!

Kim Turner Ms Charlie Parker is very knowledgeable and nice to all of her clients along answers any questions you may have.