Star Shield Insurance LA - Lake Charles (LA)

Olyen Scott This agency has been phenomenal over the past 16 years of me being a part of them at the young age or 17 years old. I have always enjoyed their enthusiasm, their relentless efforts to ensure I have the best policy and rates, the updated notices on benefits, upgrades to policy, things that are needed or not needed for policy, their wholesome and warming personalities, and the trustworthiness of their business. I’ve never had to second guess myself when speaking with Rachel or if my best interest was not being considered. This agency feels like home and I value the people much more. I hope those that encounter them does as well:

M Bruney Beau and his team are awesome! Ive been with State Farm since 1979 and Beau is one of the best agents Ive dealt with. His team takes care of their clients.

Derrick Nobles Cortney is so freaking awesome and amazing!! I will say I was with another company and was calling around to get quotes for a new purchased vehicle. Since the company I was with wasn’t answering me back I called and Ms. Cortney reached back out to me within mins. Told her we use them for our house insurance and she said she would give us quotes on the new vehicle and see if she could help lower our payments on other vehicle. Within mins she drastically reduced the payment for both vehicles for less than we pay for one at the other company. So we was sold instantly! New customers for life! Also as a heads up she loves Roses as a thank you! After she quotes you prices you will understand! Could not ask for more down to earth professional and outgoing customer service! Customers for life!!

Matthews Arielle (The Elle Luxe) Very professional & affordable insurance agency. Ms. Donnetta goes above & beyond to make sure you get the best quote as possible. Call today for your insurance needs!

Mel Bourgeois Treated great, been a customer for 40+ years

Brandy Luker We have been working with Millie since 2021 when we first moved for our home and auto policies and I know that she has our best interests at heart and I can rely on her when I am not understanding or have "what it" questions. She is efficient, timely, patient and kind especially when I am having interpretation issues. Highly recommend if you like a more personal service feeling.

Shantel Taylor I had the privilege to attend the ASG Insurance School and I must say that it was a wonderful course. Mrs. Shamus was very knowledgeable and passionate about the information. She ensured that every student got the information and understood. Materials were provided and all the support you needed she provided. Thank you again for providing a great service for those seeking to enter the Insurance industry.

samuel provenza Very helpful in getting my auto insurance lowered with better coverage.