Southern Loans, LLC - Thibodaux (LA)

LaToya Lightning Mrs. Courtney was absolutely amazing!!! She was kind and patient throughout the entire process, and she provided me with the proper information in real time.

Lexie Hebert They have the friendliest people and were such a big help with finding the best policy to fit what I needed. I would absolutely recommend them to anyone looking!

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.

Chris Juneau Great professional service by Mike and his team!!

Shari Wheeler For the first time in my life I have had to use this type of company. The personal have always been honest and assisted with as much as they could. We have brought several things from them and were very reasonable. We appreciate each of them.

Keycho Cotlone They very nice they can help u with about anything if I decide tou need a loan go to 1st Franklin financial they are good people