Seth Joubert - State Farm Insurance Agent - DeRidder (LA)

Zay Not only does this company have good insurance, their customer service is phenomenal. I had the honor of having Sehiry Nisby help me renew my car insurance and she got me a good deal. She was very helpful and had excellent customer support skills. We laughed and talked while doing the process and it was a very pleasant experience. Not often do you find a company with this well of a customer service. Hands down 10/10 would do it again.

Mary Munoz Very quick satisfying service

Larry Landry Professional insurance advice you can trust.

Daniel bernal Easiest insurance company I’ve ever dealt with. They have my business for life!! Any problem I have terrill handles extremely quickly. I ensure my house, my boat, my cars, everything through them , if I have any changes there’s never any hiccups or long drawn out processes always smooth and easy !!! Make sure to ask for ((Terrill Talamo)) he has been my agent since the beginning with State Farm and he is the reason why I’m with State Farm !!! , best prices and (((absolutely best customer service around)))) !!!

Kurtis Turman Update: I previously posted a pretty bad review on Progressive stemming from an issue I had with them IRT replacing my windshield & sunroof. They both had to be replaced because of a small crack that started inside of the window. Long story short they originally refused to purchase the glass for the sunroof because they said they could get it from Safelite for 700 bucks cheaper than Tesla which would have left me eating that part of the bill. They did make this right by paying for the glass and also by returning 500 of my deductible. I was actually satisfied with their resolution but now the things I weren’t satisfied with: They put this on my car report as an accident which is going to ruin the value of my car and mess me up with shopping around for other insurance. It wasn’t an accident, in fact, it was a replacement of a windshield that had replaced about a year prior from guys who: Safelite. Second thing is just the inconvenience. The way they operate I ended up being without a car for a day because they didn’t pay their part I missed out on being able to pick up the vehicle in a timely manner. Then I was talking to a guy that couldn’t make a decision to take care of me even though he knew that what was going through wasn’t right. BLUF: I will be looking for another insurance provider. I’m a firm believer that conducting square business is the most important part of our economy. If you provide a service you should not try and weasel your way out of it and I felt that Progressive in this instance was trying everything they could to not uphold their end of the agreement and this is no different to me than predatory lenders.

Abby Turner People are kind, agents are attentive to people needs and people work to get answers!

Latasha London They very much keep they customer happy

Laura Drakes Sarah is fantastic. She very kind and helpful. She tries to make sure Im covered. Please give her a raise

Karen Gilley My claims adjuster was very thorough and friendly. His name is BJ Findley . He made a stressful situation less stressful. I am very pleased with how quickly Shelter sent an adjuster and completed my claim.if another situation arises I would hope they would send BJ to help me. LEAH