Red River Insurance - Coushatta (LA)

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

Ebony Ashley Mrs. Sharon and her staff are the absolute BEST!!! She went OVER AND BEYOND to make sure that we had the best coverage for an affordable price. Insurance is necessary and shouldnt be stressful. And Mrs. Sharon made sure of just that!! Thank you soooooo much for EVERYTHING! -The Rubin Family!!!!

Brett Morris Great company and very easy to deal with for business insurance and other needs.

Ronnie Remedies Shreveport Limousine has used Maddox & Hughes for over 10 years and have always been pleased with their professional service.

Kailye I have had a great experience with this agency. Alexandra with Drew Forbes was so friendly, very easy to communicate with, quick, and very efficient at quoting me for auto home and horse trailer policy. She has made sure every question was answered and allowed me to get the best priced policy. I’d definitely recommend her!

Jeff Miller Contacted Amanda Hotard, at Glen Liuzza Allstate office for a quote. I was contacted the next day by phone but I was busy at work. She emailed the quote and then reached out to me after 5 pm by phone. Of course, the quote was accepted. I also spoke to Kristy Strauss about different options and another couple of policies and she stayed on the phone with me after 5 pm and successfully and patiently helped me with my questions and requests.

jason yohn Clark has been the best insurance agent I have ever had. His guidance was always informative and never pushy. His staff has been forever friendly and helpful. When we had damage after Katrina, Clark had us appraised and repairs started without any fuss and with our well being in mind.

Lexie Hebert They have the friendliest people and were such a big help with finding the best policy to fit what I needed. I would absolutely recommend them to anyone looking!