Mutual Credit Co - New Iberia (LA)

Mary Borill Awesome tellers and a great welcoming atmosphere when you enter the building

LaToya Lightning Mrs. Courtney was absolutely amazing!!! She was kind and patient throughout the entire process, and she provided me with the proper information in real time.

Blue Marlin Great service!!!

John LeGros I had the pleasure of working with Hali during my visit to Chad’s Pawn Shop, and I couldn’t be more impressed. From the start, they were extremely professional, friendly, and made sure I felt comfortable throughout the entire process. Hali was very thorough in explaining everything, offering fair prices, and providing expert advice on my items. Their honesty and willingness to go the extra mile made all the difference. I left feeling confident and satisfied with my experience, and I’ll definitely be returning for future needs. Highly recommend Hali and this great team!

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.