John Fear: Allstate Insurance - Lake Charles (LA)

Emily Noble Very knowledgeable help from any phone call I receive. Got me the best rate I could possibly get!! Thank you TWFG insurance for making it possible to protect my home

Christopher Stevens Ms sherry is the best. She goes far and beyond. Thank you for being you Ms Sherry

Nicole Meman I had an amazing experience! From the first exchange, everything was super easy and straightforward. Matthew was extremely informative, explained everything clearly, and most importantly beat the rates I was getting elsewhere. I called in just looking for an auto insurance quote, but I ended up walking away with a policy the same day. Couldn’t be happier with the service—highly recommend!

David Mcleod been dealing with them for years always helpful and really nice highly recommend

BT Jones I will tell it like it is. 1. The owner is polite and cordial. 2. Meghan at the front and Jess, works remotely and the rest of the staff shows excellent professionalism, polite and very detailed and patient. They really go above and beyond to help you. 3. I have but just 1 complaint. It is directed at the recent change in operations at HQ and IT. That is, you should be able to click pause or unpause for a month, or however much time you need. This is not directed at the agent or his staff. 4. I like the fact the agent and staff also tell it like it is. There are no hidden rules or fees. I would highly recommend this agency and State Farm as a very clear, affordable auto insurance company

leslie rogers Ashtons professionalism was why I decided to change to Shelter. She has a very pleasant speaking tone/ voice and is very efficient and explains with great patience. I enjoy working with her on my new accounts.

Wade Salter The Team at Andy Payne State Farm is top notch. They are always helpful and they make sure I am covered. They provide me with peace of mind knowing I’m protected and that I can always reach out for help and guidance.

Keidra Branch Marcy is hands-down the best insurance agent I’ve ever worked with! She always goes above and beyond to make sure I’m getting the best rates possible. I love that she proactively reaches out to me just to rerun my auto and home insurance rates and see if she can save me more money. That kind of service is rare these days. She genuinely cares and makes the whole process easy and stress-free. Highly recommend her if you want someone who actually looks out for you!

Indy Ms Ellen Webre was very nice! Professional and helped me out so so much. Very detailed and kept a smile throughout the entire process. Thanks Ms Ellen for all of your help today!! I really appreciate it. Direct Auto Insurance is lucky to have such a great advocate on their team!