What Clients Are Saying Jay Jewelers - New Location (GG)
1 /5 Dee Jones: Purchased jewelry and it was fake. It has not been 24 hrs. The store would not give me a refund. Ill contact my attorney
1 /5 obadiah stephenson: I bought a gold rope chain from jay Jewlers in Oakwood mall. This chain has popped threee times with no ruff use at all. I paid the younger of the two men with black hair whom I believe goes by Jay three times for a repair not an alteration. I told him not too shorten my chain but it’s now 2 inches or more shorter. His response was to try and upsell me on larger rope chain. I declined I just wanted what I had initially Repaired not Altered . Nonetheless he refused to fix it too it’s original form as I brought it in . So because I refused to take this loss I’ll be filing suit against Jays Jewelers next week He needs to realize he should respect customers items not just chop it up. I have pictures with a striped shirt on showing how much shorter my chain was hacked by them from original length. Another thing im sorry I bought two other items from them before . He plays with prices . High class jewelers don’t do that. So see you in court east case to prove✅
5 /5 Monny Ferrand: Fire love their work #kingapproved
5 /5 Jeanna Doughty: The is my jewelry
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Susan Kane I love shopping there. They have a great selection of items. It is always a pleasant experience. Paul is so nice and very knowledgeable. He is awesome!
Brenda Ma-Rie Hadn’t been to the mall in quite awhile but needed something for a last minute occasion. I just wanted to highlight the wonderful customer service I received by I believe Kai (sp?). So friendly and welcoming. I was also able to find certain pieces that I needed.
Karen Fiscus I was referred to Sumners by a friend and I really do like this place! I have been going to them for almost two years for all of my jewelry repair. The turnaround time is usually three days or less. I recently bought a gold chain for a Christmas gift and the price was very reasonable. I refer everyone I know to Sumners because I like working with individuals instead of chains like Kay or Zales.
Christopher Calamari Stopped by for a watch battery replacement. Quick service, in and out in 5 minutes. The $25 lifetime warranty was a no brainer. Great experience all around; professional, fast, and worth the price. Will return for future watch needs without hesitation.
Michel Hedges Breaux’s did an amazing job making my Monogram jewelry set. I ordered a ring, pendant and earrings about 6 months ago. Originally the earrings just had diamond studs holding them into my ear lobes, but I didn’t like the way they sat on my ears. So I asked if they could turn them into lever back. They added the diamonds onto the lever back and attached the monograms and it came out so beautifully!! They’ve been very professional and have done a great job achieving my vision
Alvin Nguyen Robert Roth Jewelers has a tremendous staff! They are so helpful and accommodate all your needs and inquiries. The young lady who answers the phone is especially helpful and greeted me with a smile as soon as I walked in the doors! Highly recommend that you stop by for your jewelry needs!