Gros Insurance Agency LLC - Donaldsonville (LA)

Kay Sanders Diane has been great to work with all through our process of building a new home. She also guided me through and offered advice regarding the home I was selling. She either always takes my calls or calls me back quickly when I need help!

Michael Brandon This is a good group to do business with. An organization that I am on the board of (Bernice Industrial Development Cooperation) insures their property through Claiborne Insurance, and I insure my personal business (Brandon’s Portable Buildings) with them as well. Mrs Denise Gresham is my agent, and I highly recommend her.

Dante Ferrand Sr My agent Jeanell Snipe is the best agent I have had. She is professional and courteous. She concern about your wants and needs. Go see her she will save you money.

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

Ric Stfleur Thank you so much, Amanda. You are truly an inspiration to your customers, always striving for excellence. Your dedication is genuinely appreciated. You possess a unique gift that sets you apart. You invested so much time with me, ensuring I had the perfect coverage for my vehicle, and your selflessness means the world to me.

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Hailie I can not say enough good things about Mrs. Shelley! She was nice, patient and so helpful! She is the BEST! She was so caring and took her time helping me! I am very thankful she was able to help me get insurance.