GoAuto Insurance - Jennings (LA)

Marc Weinreber Excellent customer service is an UNDERSTATEMENT. Brittany Carter goes above and beyond all expectations every time I need anything. I have been with this agency since the beginning when the doors first opened and Brittany with her amazing service and knowledge is the reason I have stayed. Even when she is “not at work” she always manages to take care of my insurance needs. If you want concierge level service while getting the best coverage this is the only place to go.

Elijah very good

Allison Weatherford Jim Pledger’s State Farm office has been AWESOME for me! They’ve been my insurer since I started driving, and I’ve never been disappointed. Anytime I’ve had to use my policy, it’s been a breeze. From having my car towed after hydroplaning on I-49 to the sad ordeal of losing a vehicle, they’ve performed beyond my expectations. You can feel safe on the road with your vehicle in their hands. Jim Pledger’s State Farm delivers prompt service, no run-around, personable office staff, and agents who are willing to go the extra mile. I’d never dream of taking my business elsewhere!

R B they increased my insurance rate by $200 after I made my first payment. nothing changed about my driving record or credit or anything that could possibly cause the increase. i told the agent that sold me the policy about this and she promised that after i resent proof of prior insurance that it would be resolved and my insurance rates would go back to normal. of course, not even a week later, my insurance rates are back up to the increased amount. i sent them my proof of prior insurance once again and emailed the agent and the customer care email. lets see if they drop down again. doubt they will. i will probably end up cancelling due to these shady business practices.

RERG Front Desk Barbara has been our Agent for several years now. She "Always" answers all of my questions without hesitation. She works hard to find us the best rates for me and my whole family. I give her 5 Stars for all her hard work and dedication.

Michael Scott I had some serious issues with my policy. Jordan Monceaux went above and beyond to resolve my problems. I really appreciate Jordan for being proactive and understanding to my situation. I highly recommend this agent.

Jaslyn Hicks Great business

Haleigh Poole We love Josh Fuselier State Farm! They are always so easy to work with and so helpful when it comes to all of my questions. Megan is so sweet and did her absolute best to help me in my need! Very thankful we found them!

Emma Dawson Cordially greeted on the phone. My call was transferred to the appropriate person within seconds. I called with a request & it was handled while I was still on the phone. It didnt take a long time and she said it was handled. Now, Im waiting for the proper paperwork to make sure it was handled timely & correctly.