Freeway Insurance - New Iberia (LA)

Hannah Fawcett This is the BEST State Farm location I’ve had contact with. Everyone is super knowledgeable, friendly and prompt. I know exactly who to refer my friends to….whether it’s Louisiana or Texas. It’s always 100% Naomi with Terry Bertrand’s State Farm!

Greg Pitre Mr Jimmy was a great help! He spent plenty of time looking through polices to find the coverage we needed at a great price. He is a pleasure to work with. Greg P

steven mcgaffey They will go beyond the scope of their job to help you get things accomplished. Anytime a hurricane is in the gulf they will touch bases with you with contact numbers and give you tips on dealing with the insurance company. They will find the lowest rates and tell you what is best for your personal situation when its time to renew and save you the headache of navigating insurance companies.

Nicole Purtiman These ladies here are the best! My family has known and trusted Mrs Vicki and this agency for years with our multiple auto and home insurance. -Yes, even with the hurricane they did not disappoint. And Mrs Tania is so sweet and patient with me every time I call with my questions and helps me out and gets me what I want and need. We appreciate them very much!

Lorie Oubre Shelter Ins. sure saved me a huge savings compared to Farm Bureau Ins on my Farm. Laura got my quotes very quickly to me. It was an easy decision to switch to Shelter. Very friendly staff and quick service. Thanks...

Dedra Ross Guillory Gotta have THAT

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Samuel Patton Really nice helpful folks!

Jason Dickens No better service to be found! I moved all my vehicles over from State Farm, and when we bought a new house I never looked anywhere else! Great people!! 10/10 recommend!