Franklinton Title & Insurance Agency - Franklinton (LA)

Ronnie Lammons Paul has had my auto and homeowners insurance for several years now and is a good agent . 7 years ago I filed a claim on my roof and had no problems getting it replaced. Paul is an agent for Foremost insurance and has excellent insurance coverage and rates . I have to update this because the auto department has become Bristol West , but is still part of Foremost . Since the change , I have had some problems with Bristol West . There was an issue with direct pay , and I have to take responsibility for my part in the confusion . I had canceled the direct pay , but Bristol became so confused that I reinstated it . After getting a letter from the DMV and several calls and letters , we got it straightened out - it seemed . Then I got a letter from Bristol saying they canceled my policy . I am very happy with Foremost and with my agent , but Bristol is going to have to do something !

Erin Manuel Had a great experience working with The Highland Insurance Group (and Lisa specifically). She gave me multiple quotes, and the most impressive part was when my current insurance ended up the cheapest, she was completely honest and upfront about it. I will definitely work with them again in the future.

Emil Ocampo The best insurance agency, I recommend it. Ask for Don Juan. He will find you the best prices.

Amy Ardoin Great service!! Love that its a place where they know you by name and treat you like family.

Chris Linn Always 5/5 for outstanding personal service from Gail. Truly a consummate professional. Positive and knowledgeable attitude displays dedication to each customer and the company she represents. Seek her out for a great insurance experience.

Carl Frisby Jr. I had a promblem that I wasnt sure about and Ms. Adele at the Florida Blvd location helped me and gave me so much information that I truly appreciate her effort. She confirmed with me that she will call to let me know the results of my situation and the very next morning she called and assure me the information that I needed. Please Go Auto, give this woman an award!

Woody Gregoire Called for 2 days straight without a return call, emailed agent and received no reply either. Once I was able to speak with agent Ms. Thigpen informed there was a family emergency and agency closed for a few days. Ms. Thigpen, thanks for replying back to complete updating insurance info! Customer service is very important and Thigpen Agency deserves 5 stars!!