4 /5 Ronnie Lammons: Paul has had my auto and homeowners insurance for several years now and is a good agent . 7 years ago I filed a claim on my roof and had no problems getting it replaced. Paul is an agent for Foremost insurance and has excellent insurance coverage and rates . I have to update this because the auto department has become Bristol West , but is still part of Foremost . Since the change , I have had some problems with Bristol West . There was an issue with direct pay , and I have to take responsibility for my part in the confusion . I had canceled the direct pay , but Bristol became so confused that I reinstated it . After getting a letter from the DMV and several calls and letters , we got it straightened out - it seemed . Then I got a letter from Bristol saying they canceled my policy . I am very happy with Foremost and with my agent , but Bristol is going to have to do something !