Farm Bureau Insurance - New Roads (LA)

Brandon Craft Andy and his team have been great to work with. They are always on top of making sure we have the best rates and coverage for our home and autos.

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Donald Wells Need help with the phone service to be a little faster.

NIKOLE COLLY Heather was amazing!!! She found me a great price saving me almost $100 a month. Definitely recommend.

Angel Reyes Great people care and service

Paul Roberts The best awesome great Mrs Marlo helped me so much she should get a raise, she was patient with me dispite the cold or flu like symptoms she was dealing with and still got a perfect job done step by step and made sure that everything was copastetic!!! A+ rating, 5⭐️ status, simply put….greatness….thanks!!!

Celena Sharp I just purchased my second policy with and had another great experience. KeiAyshia Smith, Branch Manager is by far the sweetest and most helpful person I have ever dealt it. She was absolutely wonderful and got me the best price.

Amanda Beaton Very friendly and knowledgeable, fast and efficient staff. They always make sure that they are getting you the best deal possible!

Dr. Patty Loved it! Micheal gives excellent customer service care.

Heather R Hudson-Silver helped secure me homeowners insurance while I was in the process of purchasing my new house. Charlene was very helpful, and she gave me lots of information. She supplied choices and different quotes, then got the policy that was best for us. She got me great coverage at a fantastic price. I highly recommend Hudson-Silver if youre shopping for home insurance. I would work with them again definitely.