Direct Auto Insurance - Donaldsonville (LA)

5 /5 Ronika Cook: Misty was a great help and very patient with me switching my insurance from one car to another. She gave me quotes others didn’t even care to mention. Thank ya.

1 /5 Nay Huppard: I called and spoke with Misty Musco in regards of a payment that was drafted out of my account after I had canceled my policy. Misty was very inpatient with me..Very nasty and rude .I couldnt get a word in..I had to keep repeating myself to her.I never received poor customer service from an insurance company..Before she hung up in my face she told me in a high volume tone ..LOOK IM NOT GOING TO CALL DIRECT ..I CAN GIVE YOU THE NUMBER AND YOU CALL THEM..THATS YOUR POLICY SO YOU DISCUSS THAT WITH THEM !!!! THAT CRUSHED ME !!!!! THEN SHE MUST HAVE FELT BAD BY HANGING THE PHONE UP IN MY FACE AND HAD THE NERVE TO EMAIL ME ABOUT CONTACTING DIRECT !!!! PLEASW DO NOT USE DIRECT AUTO FOR INSURANCE !!!! THEY ARE HORRIBLE !!!

5 /5 Danielle Theriot: Penny has been an amazing help! She helped my mom to get a great price on her insurance, walked us through everything so we wouldnt miss out on any discounts and did so with a wonderful attitude. She was very patient and made sure all our questions were answered. I definitely recommend working with Mrs. Penny!

5 /5 Shereka Plummer-Willis: I am very satisfied with the time, patience and care that Mr Kevin provided. He was very thorough and helpful to assisting me with making sure I had the proper coverage. He explained everything very clearly to where I understood what type of coverage was available and which options would work be for me and my family.

5 /5 Ashley Junior: Quick and friendly. Plus they’re open on Saturdays so that’s a plus