Dan Burghardt Insurance Agency - Chalmette (LA)

Pamela Hebert It has been such a pleasure being a customer at this location. I have always been treated with kindness and patience. They handle my payments by phone and makes my life easier. At times I have gone in the location and was always made to feel appreciated. Anyone looking for a new agent I would highly recommend.

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Jean Bazer I have been with this company for almost 30 years. Philip Bankston took care of me after much damage from Hurricane Katrina. He always gave me the benefit of the doubt. We were in a terrible wreck and he and Brandon again took care of us, paying in full for our totaled car. Brandon has been our ‘go to’ person. When I have a question, he is faithful, prompt and honest to answer right away. He is patient and thorough. He helped me analyze what works best for us. Five stars from a satisfied customer.

Brittney H. Lightell We have been working with Katelyn for the last couple of years on our home and auto insurance. She is always very professional, knowledgeable and responsive. Very proactive in letting us know when changes are happening and if there are better rates available. This is our first home and she has been very helpful in answering all of the questions we have and explaining how things work.

Chris Schmidt It’s nice to be able to contact the agent himself on the weekends when the office is off. He has a great team of office personal and I always feel like I am treated like family wether it’s dropping off a payment or them helping with a claim. Thanks to the Buckwalter team !!!

Connie Johnson Nice atmosphere and very, nice people to do business with... we were in and out and had insurance coverage in just a little bit

nikki payne This agent goes above and beyond to help. Shes very professional/courtesy/ and most of all efficient. She has helped me out so many times. I have called her and panic mode and all she does is calm me down and help. Thank you so much Mrs. Deindia for always being their when I need help. You are the BEST!!!

lauren cernosek Stacy was extremely helpful in getting our IDP and went above and beyond to explain the membership to us.

john Last Wonderful staff to deal with. Prompt to return calls and made the whole experience quick and painless. Thanks again, John Delahoussaye