Covington Loans LLC - Covington (LA)

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.

Shellisa Moore She was very helpful with everything. She was very informative with handling my information. Truly feel good with the choice I made.

Jason Murray Absolutely loved home Bank and just green is the best banker Ive had ever keep it up Jesse and Hattie Jean green

Polly Lewis Lot of people have they banking account here

Kayla Tucker The lady That helped me get the loan was absolutely amazing ! She was very helpful, fast, and genuinely wanted to help me . I definitely recommend this loan company to anyone needing one!

Morvant2010 I called to get another loan with these people again and th supervisor Nicole is very unprofessional and rude. She did not know how to calculate my income (Im a truck driver) and told me I only made $1,100 for the mth. of April when really I made $5,000. When I tried to explain to here how to calculate my income she did not want to listen, told me to call back in one hour and hung up on me. I called her back in the time she said and she told me they couldnt give me the amount they told me. She said it was because we di a bankruptcy which is not true. My husband has a bankruptcy from him and his previous wife. Nothing to do with me. She told me well so yall married plus yall just opened up credit cards and yall are headed for bankruptcy again! How in the hell do you tell someone they are headed for bankruptcy again when you can not even figure out how to calculate my income and when I tried explain how to calculate it you were rude!!! My husband called back to talk to Nicole because I told him what happened and she was even freaking rude to him. She told him with the truth hurts im just being homest. Really? How professional do you think your being by acting like an ass??? Then she has nerve to tell my husband with out his other employer our debt to income is to high, but why are you even taking that out the equation when he is still employed there? Then she says well you need the new Iberia office because you live in new Iberia which I no longer live in new Iberia. I will never do business with these people EVER AGAIN!!!!!!!!!! They are very rude and unprofessional.

Undreon Grogan She does great services, very professional, knowledgeable and efficient. I’ve been doing business with her for a few years now and I must say I am a happy customer.