4 /5 Tony Mendoza: First and foremost, what was known as the Harrahs is now called the Caesars - New Orleans and please make sure you know which hotel you are staying in because there are two very different and distinct entrances and youre almost made to feel like a peasant by the valets at the main Caesars building if youre staying at what is still marginally called the Harrahs. It is very confusing but just know there are two very different locations.
This place is on the corner of Poydras and Peters Street. The casino is no where near as nice as some Las Vegas casinos but thats not the reason you come to "The Big Easy" anyway so its more of an observation than a criticism. The hotel is comfortable, although I was told by the woman at check in that I was to enter the elevator banks only on the right, which excluded one particular elevator, so I am not sure if that is the lift to heaven or what the reason was, but I didnt ask. I am certain there are upgraded rooms available but I did not bother with this option this time around.
Valet parking here was fine and friendly and there were no issues during my visit. There are plenty of restaurants available both in the casino and within walking distance of the place and Bourbon Street was roughly 5 blocks away.
The only things keeping this place from a 5 star rating is the rather confusing setup, the slightly rude valets at the main Caesars location (since it is shared location) and the fact that my "river view" room had only a very partial view of the Mississippi due to being on the south end of the tower, while the river was east of us. The overall value of the room was pretty good, other than the river view being less than what I expected.
Special shout out to Kevian at the front desk who was amazing and went out of her way to help me with a minor issue. Kudos and thank you to her!
