Brightway Insurance, The Ben Rodriguez Agency - New Orleans (LA)

5 /5 Ke Jackson: ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with Brightway Insurance - The Ben Rodriguez Agency! Kat Berroa is absolutely amazing. She was incredibly patient and took the time to answer all of my questions, whether over the phone or via text message. I truly appreciated her clear explanations and guidance—she made sure I understood every part of my coverage. Her professionalism and kindness made the entire process smooth and stress-free. Highly recommend!

1 /5 Jessica Naquin: I have been with Brightway for over 5 years. Went through a divorce, sold home, cancelled homeowners from move. They still have my ex husbands name on my account. They still have the address to the home I sold two years ago even though they were part of the insurance cancellation process. They have not reached out to me in over 3 years whenever policies are set to renew in order to shop quotes for cheaper insurance. All they have done is collect money for my policies being tied to them. A complete waste of time and when I reached out, I was transferred to my auto insurance instead of speaking to a Brightway agent. They have showed zero effort in caring for their clients. I would never recommend. Once you are signed up, you are forever forgotten after that. Asked to speak to someone who might actually care about hearing my feedback, and I was told I will get an email. Terrible human customer service experience.

5 /5 Karen Knightshead: We were referred by a friend. Kat was the epitome of grace and professionalism We were excited to have all our homeowner insurance needs in one spot at a reasonable cost. Entire process was quick and seamless. Thank you Brightway! We look forward to a lengthy and positive relationship

5 /5 Lonnie Dugas: Kat’s been a God send! She helped me, in my opinion, way more than she was required to do. Totally helpful, a great asset to your business, an awesome negotiator, works fairly quickly without mistakes and completes the project within a very quick time frame! Certainly a pleasure to work with….

5 /5 Danielle H: Ms. Kat was amazing! She made the switch of both my homeowners and auto insurance a breeze. Would definitely recommend.