Belle of Baton Rouge Casino - Baton Rouge (LA)

1 /5 Madison Gibson: One of the Worst Hotel Experiences – and My First Review Was Deleted I usually don’t write long reviews, but this experience deserves one—especially after my first review mysteriously disappeared. My recent stay at this Baton Rouge property was one of the most disappointing hotel stays I’ve ever had, and at over $200 per night, it was absolutely not worth the cost. We were in town for a bowling event and expected at least a clean, functional hotel. What we got instead was a room that was dirty upon check-in (hair and residue in the toilet), no microwave or fridge, and housekeeping only every 3 days. We had to request towels and essentials ourselves. When I raised these concerns, the manager, Michelle Tilghman, refused to speak with me directly and sent an employee to offer a $20 credit—which felt insulting given the conditions. But the worst part was the valet service. Our truck was badly damaged while in valet’s care. The entire rear passenger door was dented. When I reported it, valet manager Georgia Toomer denied any responsibility and claimed the damage could have been from construction workers nearby. To make matters worse, they said there were no security cameras covering the area. Odd, considering there were signs everywhere saying the property is under 24/7 surveillance. When I asked hotel leadership (Michelle Tilghman and Daniel Hutchinson) for confirmation in writing, they refused. Daniel told me the cameras weren’t working due to construction. The lack of transparency and accountability was incredibly frustrating—especially since the police report indicated the hotel was at fault. What’s even more troubling: two other guests in our group also had valet issues. One had their car bumped, another had major damage to a rental—and once again, no responsibility taken. To top it off, the hotel markets itself as having a large, vibrant casino on-site. This is incredibly misleading. The “casino” is a small trailer-like building in the back lot with only a few tables and slot machines, and limited hours. None of this was disclosed at booking. Between the dirty room, lack of service, valet damage, misleading advertising, and the hotel’s refusal to take responsibility or even communicate properly—it’s clear this property is not being run professionally. I’m still waiting on a full investigation and appropriate compensation. Until then, I’ll continue to share my experience on every platform possible to warn others. Think twice before booking here.

2 /5 Ben Huston: Well this is not a place that I would stay again anytime soon. The entire hotel and casino are under construction, and it is Super inconvenient. The AC dis not work in my room at first. Told me I had to wait to IT to fix it. Came back down to desk 2 hours later and they finally let me change rooms. Put me in the 2nd floor. Room was nice. Beds are very good but the shower is just a terrible design. Only half a shower door and the water goes out to the floor and soaked everything. They only give you 3 towels for 4 people in the room. So was constantly asking for more towels to soak up water and to use. Being on the 2nd floor facing the garden area was pretty but the music that plays all night is super load. It never turns off and woke me up multiple times each night and early morning. When checking out Rhonda was super polite and listened to the issues. She told me to call back and talk to the manager 48 hours later. No manager was on today till 5. Parking is Trrrible. Have to walk about 1/4 miles to get to the parking garage and it is dark and dirty as hell. The casino is stuck in an old walk through area and can not get a free drink when you play. No waiters or bartenders at the bar. No comes to the bar about every 30 minutes and you have to go get your won mix for a drink from the Coke machine on the other side of the casino and bring it back to the bar for the shot.

3 /5 D K: Giving this hotel three stars is a bit generous. Primarily it’s for the staff we worked with and the Belle’s potential. When we were there a month ago the place was not up to par; housekeeping was basically nonexistent, no frig or microwave in room, the pillows were terrible, etc. The place really should not have been open although I realize they were attempting the accommodate the bowling teams who were in town.

1 /5 Kelly Lake: Here from Florida and no warning of massive construction going on nor a small depressing temporary casino with no tables and limited hours. Have to walk around the entire building and construction fencing from the parking garage which is a HIKE. Lighting in room is terrible, very dim. Could not be more disappointed and Im stuck here for 3 more days. May have to lick my wounds and just pay for another room elsewhere. Update: first room had a water leak and was seeping up from the floor. Likely from the HVAC. They moved us rooms. There is no refrigerator or microwave so bring a cooler. TV kept shutting of randomly when changing channels in both rooms. Zero offers of compensation, just "sorry for your luck" after mentioning there was no warning of construction when booking. No food at the hotel. They really push their shuttle to go down to their sister casino which is much nicer.

1 /5 Del Cabon: No wifi, parking is valet only at $33 per night except if your willing to visit their sketchy casino lot that is completely disconnected from their hotel and requires an even sketchier walk to the hotel. You know nothing of this until you quite literally pull up into a construction zone and wait 20 minutes for just a couple cars to clear out in front of you so you can figure out how and where to check in. When you arrive at the front desk u are greeted with the back of a woman who has just exited into a back room and now you wait alone wondering if your even in the right place. The room itself is spartanish, and very "industrial" but looks more unfinished than design focused. The temp casino is a huge miss on every point. They could have done a much better job communicating all the deficiencies. This lack of communication and offering does not speak well of the ownership or management. If this is the same company who took over the Tropicana lot in Vegas....yikes. 1 star for the big tv and having coffee in the room, yay!