Arnold Insurance - Pineville (LA)

Lynn H This has to be one of the best customer service experiences I’ve ever encountered with an insurance agency. From the person who answered the phone to the person I got transferred to. They made small talk with me about my day and my upcoming vacation while they were waiting for their system to upload my request. Told me I would have the information the next day and I did NOT have to follow up with them. Just as promised, it was sent to me in a timely manner. In a day and age where customer service is severely lacking, it was an absolute pleasure speaking with them and interacting with them to complete my request. Great great GREAT job! I will absolutely recommend this insurance company to anyone looking. Keep up the phenomenal job!

E Johnson Always wonderful service

Prophetess Prosper I have not been in an environment for a long time that has given consistently quality service. Every time you step foot in this agency they are kind, concise, and looking to meet your needs. I am thankful I chose this agency for my family and would recommend them to anyone I meet.

Celena Sharp I just purchased my second policy with and had another great experience. KeiAyshia Smith, Branch Manager is by far the sweetest and most helpful person I have ever dealt it. She was absolutely wonderful and got me the best price.

Taylor Davis Hi Jennifer...it’s Eddie over at Downtown Towing Services! You guys are great! Fantastic! If you need an agent you can trust & that will go the extra mile to get things done; it’s the people right here at Crossland Insurance Company. You owe it to yourself to give these guys a call. Thanks Jennifer! You’re awesome!

Kimblery McClanahan Wonderful people , great customer service ! I felt welcomed and very pleased with their insurance ! You all are awesome

Susan LeBlanc Peggy is the best. She worked really hard to find me the insurance I needed at the best price.....

K. J. Got in a car accident, someone hit me from behind, so my SUV had to be put in the shop and the company refused to give me a rental that was best for me which wouldve been another SUV. I feel like I shouldve been able to get a SUV because thats what I currently drive, and I drive a SUV for a reason, and to top it all off, Im a progressive customer as well as the person who hit me. This company does not care about their customers best interest. Theyre so nice and helpful when theyre giving you a quote but get in an accident and see just how helpful they are.