Alliance Insurance Agency Services Inc - Covington - Covington (LA)

Mersi Thomas Highly recommend this agency! Great customer service and theyll save you TONS! Ive had the pleasure of being helped by Jordan and Chrysti. They get things done efficiently and prompty. Really appreciate you guys!!!

Derrick Nobles Cortney is so freaking awesome and amazing!! I will say I was with another company and was calling around to get quotes for a new purchased vehicle. Since the company I was with wasn’t answering me back I called and Ms. Cortney reached back out to me within mins. Told her we use them for our house insurance and she said she would give us quotes on the new vehicle and see if she could help lower our payments on other vehicle. Within mins she drastically reduced the payment for both vehicles for less than we pay for one at the other company. So we was sold instantly! New customers for life! Also as a heads up she loves Roses as a thank you! After she quotes you prices you will understand! Could not ask for more down to earth professional and outgoing customer service! Customers for life!!

Freda I have had the pleasure of doing business with Jeanne Martin and her employees for over 20 years. I have always been taken care of in a professional manner! As long as your business or insurance is in order, claims and policies are handled quickly. Great customer service!!

Kurtis Turman Update: I previously posted a pretty bad review on Progressive stemming from an issue I had with them IRT replacing my windshield & sunroof. They both had to be replaced because of a small crack that started inside of the window. Long story short they originally refused to purchase the glass for the sunroof because they said they could get it from Safelite for 700 bucks cheaper than Tesla which would have left me eating that part of the bill. They did make this right by paying for the glass and also by returning 500 of my deductible. I was actually satisfied with their resolution but now the things I weren’t satisfied with: They put this on my car report as an accident which is going to ruin the value of my car and mess me up with shopping around for other insurance. It wasn’t an accident, in fact, it was a replacement of a windshield that had replaced about a year prior from guys who: Safelite. Second thing is just the inconvenience. The way they operate I ended up being without a car for a day because they didn’t pay their part I missed out on being able to pick up the vehicle in a timely manner. Then I was talking to a guy that couldn’t make a decision to take care of me even though he knew that what was going through wasn’t right. BLUF: I will be looking for another insurance provider. I’m a firm believer that conducting square business is the most important part of our economy. If you provide a service you should not try and weasel your way out of it and I felt that Progressive in this instance was trying everything they could to not uphold their end of the agreement and this is no different to me than predatory lenders.

Mark Knight Outstanding customer service, they have met and exceeded all expectations that I had. This is a great locally owned and operated company that cares about the people and community that they serve. I highly recommend them for any insurance needs you may have.

Samuel From the moment I contacted them, I felt like a priority. The agents are knowledgeable and really took the time to listen to my needs. My policy was set up quickly and without any complications.

Stacy ONeal Took number never heard back

Debra G I had the privilege of speaking with "Daniel" today. I was calling in to ask a general question about payment for my Mother. This Gentleman took time and not only answered my question, he also noted that I wasnt well informed as to the necessary details that I needed to prepare for. I truly needed and appreciated his information and time. Daniel made a sensitive subject better understood. Thanks, Debra G.

Nicole Meman I had an amazing experience! From the first exchange, everything was super easy and straightforward. Matthew was extremely informative, explained everything clearly, and most importantly beat the rates I was getting elsewhere. I called in just looking for an auto insurance quote, but I ended up walking away with a policy the same day. Couldn’t be happier with the service—highly recommend!

Annette Foreman After 20+ years of insurance coverage with a different company (no claims and prompt payments), at renewal time we were not offered insurance for our vacation location (was told laws had changed and they no longer offered insurance on vacation locations). I was referred to Wimberly Agency which expeditiously took care of my worries. I received professional and caring services along with a reasonable premium. Great staff to work with.