A Accelerated Auto Insurance, Inc - West Monroe (LA)

Brittney H. Lightell We have been working with Katelyn for the last couple of years on our home and auto insurance. She is always very professional, knowledgeable and responsive. Very proactive in letting us know when changes are happening and if there are better rates available. This is our first home and she has been very helpful in answering all of the questions we have and explaining how things work.

Vanessa I’ve been getting my insurance here for 10+ years and they have always given me great service. The staff are very friendly and they always try to get me the best prices. I would recommend them to anyone and I will continue to get my insurance through them.

Michael Magee I have been dealing with Sue Cambre office for over 18+ years. I would be remised if would failed to mention my agent Janet, she’s an insurance agent that was sent from heaven. Janet, has always availed herself to assist my family and I with any concerns or questions that we have had concerning our policy.

Leigh Harper Great customer service. Fast response and offered great advice

Ambernae Williams I spoke with Traylon Arvie in the Ruston office. He was courteous and very helpful. I explained to him that I was looking for a reasonable rate and did all that he possibly can and EVEN exceeded my expectations. Ask fo him, hes wonderful!

Justice JoyceTV I had to handle family matters as each account holder is indisposed. Yall sheer disregard for any levels of customer service, organization and I met the agency owner while trying to pay. I dont know a great insurance or bank, but I do know predators & predatory feelings. A UDAAP filing needs to take place here to identity if these elders are paying more than theyll ever receive. Kemper Life is how its titles but Ive known of Union National since I was a child and the insurance man would come by for payments. Paying online is impossible and paying by phone is an option but I cant imagine if there are fees or lack of concern for privacy when account numbers are given. I had tone thrown at me that I didnt care for which prompted me to bring up a return phone call that didnt happen on Tuesday (its Thursday). Come to find out, I was given unfilled words by the Son but the Dad was the person I was incorrectly addressing in the office. Dad called the son and the son actually owned he didnt call back. I apologized for my misspoken error. In summary, I do not recommend. Lets not abuse our own people or have a hint of impropriety of doing so.

leslie rogers Ashtons professionalism was why I decided to change to Shelter. She has a very pleasant speaking tone/ voice and is very efficient and explains with great patience. I enjoy working with her on my new accounts.

Dessirae Thompson Pleasant experience

Mario London If you or someone you know is currently looking to insure your home, automobile, or both, I highly recommend you pay this agency a visit. My customer service representative Justin Basinger, was respectful, very knowledgeable, and extremely professional. In my honest opinion Justin Basinger is a great ambassador for his agency. He should be given a promotion that comes with a raise, and placed in a leadership role as soon as possible.