5 /5 Kim Sepich: Shaun at the Pittsfield, IL US Cellular store went above and beyond to support this customer’s needs. Shaun listened to the issue taking place, and he tried to resolve it in many ways. Perseverance, company loyal, and customer centered are all words that come to mind. Thank you for all your time, knowledge, and guidance. The company is fortunate to have you as an employee.