Trinas Neely: Allstate Insurance - Fairview Heights (IL)

Robert Kriho Katherine (Denise) Hegstrom is fantastic. My policy was up for a renewal/ change during a very stressful time as my father had just passed. She was very patient and made the process painless. She really personalized the experience and made me feel like a VIP. Thank you Denise!!

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Rosa Castillo I worked with Charlie to get insurance and he made the entire process easy to understand. He walked me through all my options and helped me make the best decision for my family.

Elizabeth Cummins I worked with Liza Schmidt. She was outstanding. She gave me comparison quotes for car insurance and renters insurance. Lisa was knowledgeable, patient, clear and concise . She answered all my questions, with clear explanations. Within minutes of talking with her, I knew I was switching to her company. I only wish Id done it sooner!

Richard Weaver I have always checked how the insurance rates are doing each year. here not only was he able to match/beat whom I had. But more coverage. I was very happy and proud to have the better coverage again. I did have Hartford from AARP. When I say no one came close I mean it. By several hundreds to thousands saved on homeowners insurance. And better coverage. Thank you. I was mistaken. The rates went up for no reason each year. The companys used willfully take advantage of sending emails that do not always show up. So if you ever have a home issue. You will be dropped especially if do not move fast enough to suit them. Of course when your a Senior and a Disabled Veteran one would think they would ensure you understand. They will not and do not until way after the fact. AAA is the way to go. No hidden information or distractions

Kerri Peters Jason was very helpful, I had an agent that was not responding to my calls or emails so I contacted Jason to run some rates within 2 days I had quotes and everything I needed to switch over along with information on how to cancel my current policies Thank you for your help and for taking care of everything so quickly

Ehab Omar Cant thank Maryam enough, She took the time to understand my needs and found the perfect coverage for my organization. Her knowledge and professionalism made the process so smooth and stress-free. Maryam went above and beyond to explain all the details, ensuring I felt confident in my decision. I highly recommend her to anyone looking for personalized and expert assistance with insurance.