Travis Huels - COUNTRY Financial Representative - Carlyle (IL)

Gabriella Ware Very pleasant

Kelly Lawrence This agency goes above and beyond to get you taken care of quickly. We appreciate all the hard work this office does to make sure our home and farm needs are taken care of.

Sara Brooks I was having issues after starting a policy with another insurance company. There was wrong doing somewhere so I decided to reach out to freeway to switch. I got the most pleasant experience from my agent Edie! She brought comfort as well as helped me work it around an already crammed budget timeline. Beyond thankful at a time where compassion was needed. I used freeway years ago and I’m glad I went with my gut. Best decision ever! Thank you Edie seriously there needs to be more like you in customer service!

Terri Stoltz Paying your bill online is efficient and easy to use.

Angela Rosario They treated me with the upmost respect and professionalism. Had no problems with saving money. All I had to do was ask for a better price. They kept looking until I agreed. Everything was processed and sent to my email. I had friendly helpful agent. Angela

Victoria Gill I just want to give a shout out to Amy at Elwell & Associates Insurance in Murphysboro. Everyone there is wonderful but especially her. She has been dealing with me for many years, and I know I bother the crap out of her. Especially after these last few weeks. She always gets back to me so fast, and answers my questions even when I ask her the same ones 5 times. & she’s always looking out to help us find the best rates. Just a little appreciation to her and everyone at the office!

Danah Kashica Parado I had a great experience transferring my auto insurance with Brett! He was incredibly helpful and knowledgeable. What I appreciated most was his responsiveness transparency — quick to return calls and happy to answer all my questions without any pressure. Brett helped me find the best coverage at a very reasonable rate. The process was smooth from start to finish.

Mallory Miller I had the pleasure of working with Katie and she was amazing! Super helpful, kind, and answered all my questions clearly. I feel so much more confident about my coverage now. She got everything taken care of quickly and made the whole process easy. Great customer service all around!

Tisha T So thankful for Matt and his team. They really helped us tremendously when State Farm left us to find for ourselves. Matt helped with our home, auto, and umbrella policies. We are happy, well actually lucky to have come across Matt and his team at a time when State Farm WAS NOT A GOOD NEIGHBOR!