Travis Holtkamp - COUNTRY Financial Agent - Jonesboro (IL)

Bobby Malhotra I can’t say enough great things about Stephen Schults at Farmers Insurance. From the moment I reached out, Stephen went above and beyond to provide top-notch service, guidance, and support. I had a fairly complex insurance situation with multiple policies — home, auto, mobile home, motorcycle, and boat — and he handled it all with impressive professionalism and care. What really stood out was how hard Stephen worked to find the best possible coverage while saving me both time and money. He took the time to understand my specific needs, thoroughly reviewed my existing policies, and identified areas where I was overpaying or underinsured. He then crafted a comprehensive package that gave me peace of mind and real value — all while reducing my overall premiums. Stephen explained everything in a way that was easy to understand and was always quick to respond to my questions. He kept me in the loop throughout the process and made what could have been a stressful experience feel seamless. It’s rare to find someone so knowledgeable, honest, and dedicated to their clients. If you’re looking for an insurance agent who truly has your back and will go the extra mile for you, Stephen Schults is the one to call. I’m incredibly grateful for his help and would recommend him to anyone looking for excellent service and real savings.

Bill C Great guy and excellent service!

Jan Belva I have had Scott Owens as my agent for 24 years. He is very knowledgeable about claims & the claim process, as he started out as a claims agent. He handles a lot of the claims himself, which means no waiting for an adjuster. His staff are licensed & can answer most questions for you.

Angela LaFratta I transferred all of my accounts to this office 2 years ago, and Im really glad I did! So far, everyone in the office has been great, and Tony in particular has been incredibly responsive and helpful, whenever I have questions or need assistance. I look forward to continuing to work with them.

Accordion Mike Craig, I believe at the Chicago office, is the absolute best. He answered all my questions proffessionally and courteously. Craig shows that the IDOI can be your best advocate.

Nancy Mink We have our home and truck insured with Lisa. She always explains everything in detail on both policies. I trust her to always have us covered like she would cover her own home and vehicles. Shes the best!

Katie Danser Terra was very wonderful in assisting me with my insurance needs. I needed to make changes to my policy and she sprung into action very quickly looking for the best price and best features I needed. Terra was very informative and kept me updated thru the entire process. Terras amazing at customer service and I could tell she loves what she does and she made me feel like she definitely went above and beyond to help me.

PC Tech2U Good people