The First National Bank - Carmi (IL)

Edith Carvajal Bautista Filing taxes this season was a very pleasant experience! I switched over to Hugo after receiving an awesome recommendation from my best friend. Mr. Rodriguez is extremely knowledgeable in IRS concepts. He simplified the answers to all of my questions. I felt extremely comfortable with the information Hugo submitted for my son and me. Moreover, his technology usage is a time saver! It’s also an effective method for teaching his clients about the tax filing process. Above all, the welcoming space adds ease to completing this yearly task. Thank you Hugo for valuing my time and providing the electronic appointment calendar to ensure an AMAZING service!

Dave Scott I would give them 10 stars, if possible! I had been banking with another local credit union for 32 years. Yesterday, I went to that credit union to get a motorcycle loan. After meeting with them, i decided to shop around, and Im very glad I did. I met with Chris Cox at the Pontiac SOCU branch and not only did she beat my credit unions rate on the loan by a mile, she also signed me up for the SOCU Visa and did a very low interest balance transfer on two of my current cards, increased my credit limit and lowered my interest rate. Then, she showed me how they could lower my interest rate on my mortgage and save me thousands of dollars. She also told me they do not sell their mortgages to third party mortgage brokers so your money stays local. That was great to hear! She did all of this in about one hour. Everyone there was very friendly, smiling and laughing. The whole time I was there, it felt more like a family reunion then a bank appointment! My former credit union has felt very sterile and robotic. My time spent at SOCU was a great experience.They just won over a new customer! I would highly recommend you at least consider SOCU for any of your personal banking needs. Great Job Chris! Nice to meet you!

Daniel Miranda Thanks to Brianna, I had an excellent opportunity to save on my insurance. She was patient, knowledgeable and truly cared about finding the best plan for me.

Lori Luecking Caleb at the Waterloo office was able to help us navigate our transition today very well. He stayed on top of it so we could leave town faster after the transaction. Thanks Caleb!

Pankaj Danole Shawn, thank you for defending my house and company with care and accuracy. I see the pride you have in your work and it shows!

Larry Tully Very knowledgeable and helpful with helping set up my medical insurance for when I retire. I highly recomend them.