Tara Kain - COUNTRY Financial Agent - Moline (IL)

Sophie Charon Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday (except state holidays). Very knowledgeable people working the desk. Soothing upbeat atmosphere for those going through difficult financial situations and in need of their services.

Lynn Taylor We’ve trusted Tim Loving with our financial assets & retirement plan for over ten years. He and his staff have been trustworthy, dedicated stewards of our financial well-being for all this time. Tim offers seminars and solid advice based on a personal commitment to his clients. We highly recommend Preservation Financial Management! Lynn T.

Nathan Update 5/27/25 - Patient financial services reached out to me to discuss this case. There were some mistakes made and upon further review determined that the original dispute was never formally closed. Financial services made good on the original discussions from 2023 and are resolving the issue and mailing a copy of the updated invoice with updated balance. What this shows to me is that the organization does take patient satisfaction seriously. It did take multiple conversations with several different people across many months and several escalations, but ultimately the persistence resulted in proper resolution and I thank the team for their support in seeing it through. Changing my rating from 1 star to 4. My appreciation to this resolution cannot be understated. Original Review (1 star): I received Emergency service in July of 2023 from KSB. This service required a rabies vaccine and subsequent follow up vaccines for the series. I was told I would pay for the initial visit and vaccine and the follow up (3 shots) would be included as part of the first bill and I would not be billed for the subsequent visits. I paid the initial bill immediately then was billed for the 3 additional shots by KSB and I disputed these. In that dispute I received confirmation I would not be responsible for the bills and would not receive follow up bills. This remained true until 2025. Once OSF took over in January 2025, I received those bills again. I disputed the bills and nothing was done. I was given 2 verbal commitments from the organization (the ED Doctor and the billing department that called back from my initial dispute) that I would not be responsible for those bills and now I am being required to pay or be taken up through claims.

Lynn Pedroza I can’t imagine ever using anyone else. I have been with Steve for 25 years. He was my grandparents agent before that. I never have to worry about anything. He goes way beyond what he needs to do. It’s nice to know that no matter what happens, my husband and I are taken care of.

Brandon Hernandez Ledezma Can’t say enough good things about Maya. She is friendly and detail oriented. She even followed up after everything was finalized. Best experience I’ve had with insurance

Clifford Rush John is a fantastic financial advisor who helped me for many years. I cant see what the future holds!

Kari Meiners They were awesome with it being my first home.

Kenneth Vasser I can’t say enough good things about World Finance! I was in a real pinch and had just about lost hope of finding help when they stepped in. The level of service and support I received went above and beyond my expectations. A special shoutout to Brooke, who was absolutely amazing—patient, knowledgeable, and genuinely caring. She took the time to listen to my situation, reassured me, and worked quickly to resolve everything. Thanks to her and the team, what felt impossible turned into a smooth and stress-free experience. If you’re ever in need of reliable and compassionate service, look no further than World Finance. They truly care about their customers, and Brooke is a shining example of that. Highly recommended!