Steven Clark American Family Insurance - Springfield (IL)

5 /5 Kristen Leadbetter: Steve and his office staff (Nicole) are incredibly responsive and thorough with whatever we need. They made navigating the claim on our home painless, and Nicole was a lifesaver when our mortgage company didn’t get our premium paid on time. I’ve been with American Family for 26 years because of this type of customer service.

5 /5 Todd Snook: I asked Steve and his team if they had a recommendation for restoration services. Same day I had a phone number. Steve had also called ahead of me so the company was expecting my call. Always great customer service from this office.

5 /5 Ms. Anonymous: Julie is so amazing! She always helps in any way she can to assist, with a positive attitude, and really makes the customer feel like special! I can trust that she will correctly and promptly address any issues that I may have, which is why I always ask for her and correspond with her. Julie is truly an asset to the agency and Steve is also a great agent that has taken care of my entire familys insurance needs! Thank you both, and please continue to be a joy to work with! GS

5 /5 Carolyn Gillman: Everyone was great helping with my claim.

5 /5 D J Baggerly: We had some damage with our house and garage roofs, along with vehicle damage. American Family to the rescue, they were johnny on the spot to get adjustors helping us. Everyone we spoke with was very knowledgeable, guiding us in the right direction.