Stephen Mark Patton, Principal And Founder - Eagle Strategies - Springfield (IL)

Garrett Finch Edit; Dropped rating from 5 to 3 stars. Ive gone in multiple times to get credit statements, once I was charged, a couple times I was not. Their online banking website barely works half the time for me. Problems I never experience when it was Soy Capital. Another edit 02/04/23; I have since removed my funds and transferred to Staley Credit Union. I had applied here for an auto loan of less than $30k, and despite my 7 year history with Soy/First Mid, excellent credit score for my age, and ZERO missed credit card payments for the entirety of having my credit card, I was declined. Loyalty doesnt seem to mean anything to them. Went to SCU and walked out within an hour with a check for my truck.

Walton Technology I banked with First Bank and Trust for years. Then boom the First mid bank came along and bought them out. And no the customer service calls go to some call center not my local bank. Cant get ahold of anyone local without walking into the location. Then I had my Mortage through them with escrow of taxes and insurance. They didnt even pay my taxes on my Mortage ending having to go there in person and complain about it and then still took them 3 days after that to even pay them. If it wasnt for me knowing some local people and them reporting the taxes not being paid to me I would have had my name printed in the news paper.

Berry Garcia Very helpful

Brooke Scott Maria was amazing with helping me set up accounts for my children. She’s very knowledgeable when it comes to her job and the business of banking, I love how she gave my son a short financial literacy course in such a short period of time! She was on point and I plan on traveling to meet with her in the near future! Definitely a great branch worth the trip from Zion! Great customer service and very patient schedule with Maria Henriquez!

John Burmeister You will not be treated like a number with John. It’s very obvious that he truly cares about his clients and takes the time to work with them to find the best product that suits their lives.

Nancy Embach We have been clients of Exemplar for 15 years. During that time they helped us successfully navigate the Great Recession and plan for our retirement. We have enjoyed our interaction with their professional team members and the options and advice they have provided. We would highly recommend Exemplar to help you in planning for the future.

Zack Lutes They did an amazing job at explaining everything, and was very patient and informative when I asked questions. Intrest is a little high but definitely worth it in the long run.