State Farm Insurance Corporate South - Bloomington (IL)

1 /5 Lucio Garcia: After several attempts to dispute a claim against me. State Farm does not have a dispute process for claims against their own clients. I have to pay extra policy charges because they thought it was necessary to hold me responsible for an accident that was not at all my fault. The fact is the person that hit me was responsible for the damage to their car and the car in front of me and mine. And injury’s on the person in front of me was her fault for not wearing seat belt, sitting extremely close up to her steering wheel. She didn’t even have her baby in a car seat and sitting in the front seat at that. Companies in this country are ridiculous and unreasonable just like the legal system. Pathetic.

1 /5 Jeff ketay Ketay: Like a Good Neighbor State Farm is There is false advertising. Good neighbors do not treat you the way State Farm treats its policy holders does a complete joke refusing to pay claims the Talk the Talk but dont walk the walk,they Jive but never Turkey! Everytime I see their commercial I laugh and turn down the volume as they would be better off not advertising look at their Review ratings they tell the truth,3.2,right on the money. State Farm is the worst company to deal with. I had my car parked in front of a friends house in Morton,Illinois the road was slick and a car hit my parked car from behind and Wiley the state Farm agent for the drive went to arbitration on my claim 90% him 10% me because I was parked and their would not have been an accident if I was not parked. State Farm lost in Arbitration and I called Wiley and told him this is why insurance rates go up and I would tell everyone I knew how this was handled! This happened 36 years ago! Think about how many people heard what happened to me and look at their current reviews,Nothing Has Changed,Avoid at all costs!!!!!!! Their commercials are true Comedy,Like a Good neighbor State Farm is there to raise rates,deny claims,and stop writing policies in States like Florida and California with large losses,thanks Neighbor!! A rate increase passed in California is a disgrace of 22%,when they were making money for years without catostraphic claims they didnt give money back to their policy holders.

1 /5 Ahm Shagar: Horrible company. I quit for way better insurance and have ceased all business with them. Because of this agents think they are able to ignore do not call registry. I have 3 proven calls from this place which power violation is 500 to 1.5k.

5 /5 ranjith cheruku: I took statefarm insurance, the snapshot app works really Good, by that they track how I drive and based on that they apply discounts.

1 /5 B CM: On July 16 2025 I noticed a small discolored area on the drywall above an interior door. I asked a contractor to look at it, and when he felt the area he said it appeared to be damp. He suggested cutting the ceiling sheetrock to investigate, and when he did we found the area between the lower and upper levels of the house to be wet, with excessive moisture and the presence of a “suspicious growth”. Due to its relative containment, my contractor said that it appeared that this issue had only recently happened and that the damage could almost certainly be repaired. The fact that there was only a single location of discoloration from the moisture on the living side of the home also pointed to a recent occurrence of the problem. My agent called Spangler Restoration for an inspection. They quickly assessed the situation as excessive condensation from the metal HVAC ductwork. The combination of the excessive heat and humidity following Tropical Storm Chantal nine days earlier, and the higher efficiency of our recently installed heat pump, resulted in the ducts “sweating” excessively, causing much of the insulation to literally fall off of the ductwork, exposing it completely to the hot and damp air and thus causing the condensation we discovered. My assigned adjuster (well call him John Smith) informed me that an additional inspection would need to be performed. When I asked why, since one had already been performed by a licensed Restoration company that was chosen, sent for, and paid by a State Farm representative, he said that “State Farm Corporate is a separate company from the local representatives”, and would require their own assessment. (He actually used these words.) The technician arrived Tuesday July 29 concurred that that water damage was caused by sweating ductwork, a phenomenon he said he sees “all the time during summer in North Carolina”. In spite of the fact that three restoration professionals all agreed that the issue was a recent event, my claim has been denied, twice. In the first denial notice, Smith said that the damage was the fault of my HVAC installer, because he had not inspected the ductwork before installation, and he referenced a portion of the NC Mechanical Code to bolster his claim. I pointed out that Smith must not have read it in its entirety, since it clearly states that inspection is not required in crawlspace or ceiling cavity areas. Mr. Smiths response deserves to be quoted, as it’s almost as absurd as his misreading of the mechanical code. He begins by admitting not critically reading his own reference: “I apologize for missing that fact. It does seem the condensation was occurring in the ceiling cavity and not the attic space. Regardless of the area where the the condensating [sic] ducting is located this would still not be a covered loss due to the fact that it has been occurring over a period of months dating back to last year. This can [be] evidenced by concentric dark water stains in the ceiling cavity, rust on the ducting, and microbial growth.” While I cannot speak to the “concentric circles” (nor can I see them), his reference to “microbial growth” is particularly ridiculous: at this point State Farm had let this situation languish for nearly 2 weeks during one of the hottest and high-humidity events on record: of course there’s microbial growth. Nor do I see any rust on the ductwork, though the presence of rust on 60 year old ducts wrapped with insulation in a ceiling cavity would be unsurprising and proves nothing. And even if there was any evidence of the damage he quotes, how he could equate its source to “dating back to last year” defies logic. How, I ask, did he arrive at “last year”? When Smiths first excuse to deny coverage failed because he hadn’t done his homework, he simply and clumsily dredged up another on the spot. State Farm’s woefully incompetent and devious adjustors have performed abominably throughout this entire process and should be severely sanctioned, if not dismissed outright.